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Mastering ISO 9001:2015: A Step-By-Step Guide To The World's Most Popular Management Standard, by Gregory Peckford
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Quality Management plays a critical role in any organization regardless of industry or region. Without it, the chances of meeting customer expectation and achieving success are virtually impossible. ISO 9001 provides organizations with a proven framework for the implementation and maintenance of a quality management system that can:
•Increase profits
•Satisfy customers
•Land more business opportunity.
Mastering ISO 9001:2015 provides a detailed, straightforward and practical explanation of the latest version of the world’s most widely recognized management standard. Whether you’re a small business looking to develop a quality system, or an established organization certified to ISO 9001 and wish to understand the new requirements, this is the guide for you.
- Sales Rank: #794129 in eBooks
- Published on: 2016-09-01
- Released on: 2016-09-01
- Format: Kindle eBook
About the Author
Greg Peckford is the founder of QCAonline.com and a corporate quality/health, safety and environment management professional with over 18 years' experience in areas of aviation, oil and energy, engineering and construction management. Peckford is a certified quality auditor and HSE administrator, holding certifications with Exemplar Global, ASQ (American Society for Quality) and ACSA (Alberta Construction Safety Association).
Most helpful customer reviews
3 of 3 people found the following review helpful.
Superficial coverage of new requirements
By SilverFox
Very general overview of ISO 9001. Lacked real world examples of validation of processes, measuring of processes; not clear on requirement to retain organizational knowledge or the work environment issues that are subject to audit.
0 of 1 people found the following review helpful.
Great Guidebook!
By Abodesynergy
This is a fantastic book. Mastering ISO 9001; is the authoritative guide to Quality Management. This book provides a fundamental, yet comprehensive overview of Quality Management. The book is designed for every organization that is looking out to meet customer satisfaction and growth.
This is a very helpful manual. This book is filled with valuable information. The directives are well written and ready for the reader to apply. The material was clearly explained and brief.
Never boring, the author explained the importance and application of Mastering ISO 9001 in any organization. The book described how the implementation and maintenance of a quality management system can help Increase profits and satisfy customers.
ISO 9001 is an essential read for anyone who wants to make a difference in business, so If you were looking for one book to help deliver sustainable business improvement then Gregory S Peckford’s book would be your first choice. The author’s compelling, approach to the subject is refreshing, and he combines this with clear and simple guidance.
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